Privacy policy
Scancado is operated in Australia by Stephen Ford, ABN 88 764 351 213. This policy explains how Scancado handles information when you use the app or contact us.
Information we collect
Account and profile
If you create an account, we collect your email address, a securely hashed password and profile information you choose to provide, such as your name, food preferences, dietary restrictions and preferred supermarkets.
Food and shopping activity
The app may store scan history, saved products, Pantry items, shopping-list items and preferences on your device. Household features send membership details and shared-list items to our backend so household members can collaborate. Private scan history and personal preferences are not shared with household members.
Barcodes and product submissions
Product searches send a barcode or search terms to our backend. If you submit a missing product or correction, we collect the barcode, package photos, an optional note and submission status. Photos are not uploaded until you review and consent.
Notifications and purchases
If enabled, the app uses notification permission for reminders you choose. If paid features are introduced, our purchase provider may process an app user identifier and subscription status. Scancado does not sell your personal information or use it for advertising profiles.
How we use information
- Provide accounts, product lookups, lists, Pantry and household features.
- Review corrections and improve catalogue quality.
- Protect the service, diagnose faults and prevent duplicate submissions.
- Respond to support and privacy requests.
Service providers
Scancado uses a hosted backend and database, Cloudflare object storage for images and evidence, and may use automated image-reading services to extract visible label information from submitted photos. Retailer sites may receive a product or barcode query when the catalogue checks public product information.
Security and retention
We use encryption in transit and restrict production access. We retain account information while an account is active and for the time reasonably needed to complete deletion, security and legal obligations. Guest product submissions and photos are separate from an account and are not automatically removed by account deletion. Contact us with the receipt reference to request their removal. Reviewed non-personal product facts may remain. We will explain any security, legal or backup retention that applies to your request.
Your choices
You can change app settings, clear local activity using app controls and delete your account from Settings. You can also request access, correction or deletion through our data request page.
Children and changes
Scancado is a general-audience shopping tool and is not directed to children under 13. We may update this policy as the service changes; the effective date will show the latest revision.
Contact
Email stevejford1@gmail.com with privacy questions or complaints.