Delete your Scancado account

Delete in the app

1. Sign in to Scancado.
2. Open Settings.
3. Choose Delete account.
4. Review the explanation and confirm.

This deletes your account and account-linked server data. Auth tokens are removed from the app. Device-local history, cached products, Pantry and shopping data can also be cleared using app controls or by removing the app's storage.

Request deletion online

If you cannot access the app, email stevejford1@gmail.com from the address connected to your account. State whether you want deletion, access or correction. We may ask for limited information to verify ownership.

Guest product submissions

Corrections can be submitted without an account, so include the submission receipt or status reference if you want us to locate submission photos. Reviewed, non-personal product facts may remain after source photos are deleted.

Temporary retention

Security records and backups may remain for a limited period where needed for fraud prevention, legal obligations or routine backup expiry. We will explain any exception that applies.